brianchidesterJun 29, 20234 minGovernment Digital Transformation Projects Require the Right Foundations for SuccessDigital transformation is a heavy-lifting exercise and has a high rate of failure, with statistics from Deloitte showing that 70% of...
brianchidesterJun 22, 20233 minFour Technologies Enabling Empathetic Digital Customer Experiences in GovernmentTechnology is revolutionizing the way government agencies interact with citizens, enabling empathetic digital customer experiences like...
brianchidesterMay 25, 20233 minThe Impact of Artificial Intelligence on Digital Identity Verification in GovernmentThe evolution of technology, specifically artificial intelligence (AI), has brought about significant advancements in various sectors....
brianchidesterMay 16, 20234 minPODCAST: Transforming the U.S. Air Force into a Design-Centric OrganizationUser experience isn’t just important, it’s crucial — and even life-saving. Colt Whittall, the first Chief Experience Officer for the U.S....